FAQ's

Some of Our Frequently Asked Questions 

  •   Question: What is Sustainable Fashion?

Answer: Sustainable fashion, also called eco fashion, is a part of the growing design philosophy and trend of sustainability, the goal of which is to create a system which can be supported indefinitely in terms of human impact on the environment and social responsibility. It can be seen as an alternative trend against fast fashion.

  • Question: What is cruelty free makeup and skincare?

Answer: Cruelty-free cosmetics is a category containing all cosmetics that have not been tested on animals. The types of tests performed on animals include acute toxicity testing, eye and skin irritation testing, skin sensitivity testing, carcinogenicity testing and reproductivity and developmental toxicity testing.

Question: Can I edit my personal information?

Answer: Yes, It can be done in “My Account” section.

  • Question: I have ordered multiple items, will I receive all of them together?

Answer: Zemyah.com is a marketplace that follows a Drop-ship model. Therefore, we don’t keep any product inventory. All our items are shipped by individual partner sellers, meaning you may receive multiple parcels across days. You will be notified about each item and its status via email as well as SMS.

  • Question: Do I have to register to shop at Zemyah.com?

        Answer: You don’t have to register on zemyah.com , you can place the order through guest check out.

  • Question: Can I shop by Category?

      Answer: You can also shop for products under the various headings; cruelty free, vegan, organic and  PETA certified.